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Betting Rules
General betting conditions
By opening or using an account with Avantgarde Casino, you agree to follow these Betting Rules and any other rules displayed on the website. Different games, markets or promotions may have additional conditions. Those conditions form part of the agreement that applies to your use of the relevant service. If there is a difference between a general rule and a specific game or market rule, the specific rule will generally apply to that game or market.
You must be legally entitled to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before registering, depositing funds or placing a bet. Avantgarde Casino may restrict or refuse access where required by law, regulation, internal controls or responsible gambling procedures.
Your account must be registered in your own name, and the information you provide must be accurate, complete and kept up to date. You must not allow another person to use your account, payment method or account credentials. You are responsible for keeping login details secure and for notifying the operator if you believe your account has been accessed without permission.
- Only one personal account should be created unless the operator has expressly approved another arrangement.
- Accounts must not be used for fraud, money laundering, unlawful activity or any attempt to avoid applicable controls.
- You must not use automated software, bots, scripts or other tools designed to interfere with the website or gain an unfair advantage.
- You must not exploit errors, technical faults, pricing mistakes or omissions in the website or its rules.
- You should check the details of a bet before submitting it, including the selection, stake, odds, market and any applicable conditions.
Avantgarde Casino may carry out identity, age, payment, source-of-funds or other verification checks. You may be asked to provide documents or information that reasonably supports these checks. Betting, withdrawals or account access may be delayed, limited or suspended while a review is completed. Information is handled in accordance with the Privacy Policy and applicable legal requirements.
Placing and accepting bets
A bet is submitted when you select the relevant option, enter the stake and confirm the transaction using the available betting interface. A bet is not guaranteed to be accepted merely because an option appears on the website or because a confirmation screen is displayed. A bet is accepted only when it has been recorded by the operator’s systems and an appropriate confirmation is shown or otherwise made available.
You should review your account history or bet receipt after placing a bet. If the information shown is incomplete, incorrect or inconsistent with your instructions, do not place another bet and contact the operator through the support channel made available on the website. Keep any relevant reference numbers, screenshots or other information that may assist with a review.
The operator may refuse, cancel, limit or void a bet where this is necessary or permitted. This may include circumstances involving a system error, an obvious mistake, suspected fraud, duplicate transactions, an unauthorised account, a breach of these rules, a market being offered incorrectly or a legal or regulatory requirement. Where a bet is voided, the usual outcome is that the relevant stake is returned, subject to the applicable rules and any lawful adjustment.
You are responsible for confirming that your device, internet connection and account are functioning correctly before you place a bet. Avantgarde Casino is not responsible for a bet that was not received because of a problem with your device, connection or software. If there is a technical interruption, do not repeatedly submit the same bet until you have checked whether the original transaction was recorded.
Stake and balance requirements
Bets can generally be placed only when sufficient cleared funds are available in the relevant account balance, or where an authorised betting facility is clearly provided. Stakes must comply with any minimum or maximum amounts shown for the game, market, account or transaction. Limits may change and may be applied to individual bets, accounts, products or promotional activity.
A displayed balance may not always include unsettled bets, pending transactions or funds subject to review. You should not treat a balance as available for withdrawal until the relevant transaction has been confirmed. Any credit or promotional amount may be subject to separate conditions, including wagering, expiry, eligibility or withdrawal requirements. Check the applicable promotion terms before accepting or using an offer.
Results, settlement and payments
Bets are settled using the official result, outcome or game record applicable to the relevant product. For sports and event markets, settlement may depend on the official result and the relevant market rules. For casino and other games, settlement is based on the result generated and recorded by the game or platform. If an event is postponed, abandoned, interrupted, changed or otherwise affected, the outcome may be settled under the rules for that market or game.
Displayed odds, prices, multipliers and potential returns are subject to change until a bet is accepted. The price applying to an accepted bet will be the price recorded in the confirmation or account history, unless the applicable rules allow the bet to be corrected or voided because of an error or other exceptional circumstance.
Settlement information should be checked in your account history. If you believe a bet has been settled incorrectly, raise the issue as soon as possible through the support method available on the website. A review may require details about the account, bet reference, date, amount and the relevant game or market. Reviews are conducted using transaction records, game records, official information and other relevant evidence.
Payments and withdrawals are subject to account verification, payment-provider checks, transaction monitoring and any applicable legal requirements. Funds may be returned, withheld or reviewed where a transaction is unauthorised, reversed, disputed or connected with a suspected breach. You may be required to use a payment method held in your own name. Processing times and available methods may vary, so refer to the payment information displayed on the website.
- Check that your payment details and personal information are accurate before requesting a deposit or withdrawal.
- Do not attempt to deposit or withdraw funds on behalf of another person.
- Keep records of important transactions and review your account history regularly.
- Report an unfamiliar transaction or suspected account compromise without delay.
- Follow any instructions provided during a verification or payment review.
Complaints, security and responsible gambling
If you have a question about a bet, result, payment or account action, contact Avantgarde Casino using the support option published on the website. Provide a clear description of the issue and include relevant details, such as the date, game or market, transaction amount and bet reference where available. The operator may request further information before completing an investigation.
You should not continue betting while disputing an issue if doing so could make the matter more difficult to review. Complaints are considered using the records available to the operator and any information supplied by you. If a matter cannot be resolved through the website’s complaint process, information about any further available options should be provided where applicable.
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only bet with money you can afford to lose, set a budget before you begin and take regular breaks. Never chase losses, borrow money to gamble or bet when you are upset, tired or under the influence of alcohol or drugs.
- Set personal deposit, spending or time limits where the available tools allow.
- Use account breaks, temporary restrictions or self-exclusion if gambling is becoming difficult to control.
- Keep gambling separate from essential household expenses and financial commitments.
- Do not ask another person to gamble for you or use another person’s account.
- Seek independent support if gambling is causing stress, financial problems or conflict.
Avantgarde Casino may update these Betting Rules to reflect changes to the website, products, legal requirements or operating procedures. The current version published on the website applies from the date it is posted, unless a different effective date is stated. You should review the rules regularly and before placing bets. If you do not understand a rule, pause your activity and seek clarification before continuing.